Legal

Privacy Policy

Last updated: January 2025

At FixHomie, your privacy matters. This policy explains what personal information we collect, why we collect it, and how we protect it. By using our website or booking our services, you agree to the practices described here.

Information we collect

We collect information you provide directly when you contact us, book a service, or fill out a form on our website. This may include your full name, phone number, email address, service address, and any details about the job you need done.

We also collect limited technical data automatically when you visit our site — including your IP address, browser type, pages visited, and time spent. This data helps us maintain site performance and improve your experience.

How we use your information

We use the information we collect to:

  • Schedule, confirm, and deliver the services you request
  • Send appointment reminders, follow-ups, and service updates
  • Respond to your questions and support requests
  • Improve our website and the overall quality of our services
  • Comply with legal or regulatory obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data security

We take reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or loss. Access to stored information is limited to team members who need it to perform their job.

While we do our best to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and contact us immediately if you suspect any unauthorized use of your information.

Data retention

We retain your personal data for as long as necessary to deliver our services and meet legal requirements. You may request deletion of your data at any time by contacting us at contact@fixhomie.com.

Your rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of non-essential communications at any time

Contact us

If you have any questions about this Privacy Policy, please reach out to us at contact@fixhomie.com or call (+1) 123 456 789.